Meet Our Lenders

Lucas was extremely helpful and courteous. The process was very user friendly and timely.

Sue - member since 2021

Luke helped me with my account and it went very smoothly! No wasted time! Great customer service and a pleasure to work with.

Kelly - member since 2017

Barb was fantastic during our loan process. Explained things in detail. Communicated throughout the entire process so we always knew what to expect. She gave us a timeline of events and everything went according to schedule. We've been very happy with all of our experiences at 1st CCU. We had to bring our kids with to the final signing and Barb was fantastic with them and involved them in discussions.  

Adam - Member since 2021

Brittany Herricks is a true gem in the world of mortgage loan officers. From start to finish, she made the process seamless and stress-free. Her knowledge and attention to detail is unmatched, and she always went above and beyond to ensure we received the best loan possible. I highly recommend Brittany to anyone in need of a mortgage loan - she is simply the best!  5 stars all the way!  

Ashley - Member since 2023

I couldn’t give you any reason why you wouldn’t want to deal with Lauren or 1st Community Credit Union! She was very personable and friendly to work with!

Blake – Member since 2017

Great place! I got a Motorcycle loan from 1st Community CU and got an awesome interest rate! Shortly after that I did some refinancing with Lucas Fanning, he was very helpful and knowledgeable. Thanks Lucas!

Dane - member since 2023

Jennifer is always there to help us when needed and does an excellent job. A valuable asset to the Credit Union. Very happy to do business with her. Thank you Jennifer! (5 stars)  

Daryl - Member since 2019

Luke was great to work with. The process was so fast and efficient! We had the loan in our account by the end of the day!

Eileen - Member since 2011

My most recent loan was done with Leianna. We have worked with her for all of our loans and are very pleased with her work! She explains everything to us and answers all of our questions without making us feel like we are less. We recently also talked with Lisa about refinancing our home and we were very pleased with the conversation we had with her as well.  We look forward to working with 1st CCU in the future.

Tamara - Member since 2017

We have worked with Lisa Miller in the loan department a few times over the past couple years and have had a great experience with her. Lisa is truly a kind, caring and extremely helpful person. She cares about her clients and wants to help them however she can. We are happy and grateful we have been able to work with her at 1st Community Credit Union. We hope to be able to keep working with her in the years to come. 

Tracy - Member since 1995

Jennifer is awesome to work with. Very friendly, knowledgeable and courteous.

Vonda - Member since 2018

Leianna Melde did a great job! We have used 1st CCU for a while now and have had excellent service through them and will continue with them.

Wayne - Member since 2009

I recently purchased a motorcycle financed through 1st Community Credit Union. Overall that experience was quite painless. What really stood out to me was getting a call about a week or two later from Lucas at the Tomah branch. He was very friendly and professional, he had found he could save me money on our car loans. So my wife and I refinanced with 1st Community Credit Union, saving us $100 per month and almost $4,000 in interest. We are in the process of rebuilding credit and this makes us feel like we are finally heading in the right direction. I would recommend 1st Community Credit Union, ask for Lucas Fanning for a friendly experience.

Paul - member since 2024

Outstanding Service! It was great working with Lauren T. from West Salem. She was quick to respond, addressed all questions knowledgeably, and made the whole process smooth and stress free. I look forward to moving more of my business over to 1st CCU. Thank you Lauren!

Jacquelyn - member since 2021

Thank you for taking the time and helping me. It was a pleasure doing business with you and hope to do more in the future, thank you again Lauren Tiggelaar.

Don - member since 2022

Brittany helped with the financing on my wife and I's first rental property. The whole process was simple and easy. Brittany even helped get a derogatory mark off of our credit report. Thanks Brittany!

Kyle - member since 2023

Brittany made our first time buying a home so smooth and easy! She was always responsive and knowledgeable! She also helped calm my nerves when I felt overwhelmed. I highly suggest working with her for all your home buying needs! 

Bri - members since 2024

From setting up an account to the loan application completion, Jodi Lovgren, Chris Krueger, and Lauren Tiggelaar were very helpful. I appreciate their expertise and patience.

Marilyn - member since 2024

"Thanks to Brittany we just bought our first home! I was really dreading the process before we sat down with Brittany. Long story short and a few signatures later the process was done. Any and all questions were answered in a very timely manner. This was one of the easiest and smoothest transactions to date! 1st CCU, you guys are OUTSTANDING as usual. I'm so glad it's a one stop shop with you guys from vehicle loans to personal loans and at the end of the day even a mortgage loan! Thank you so much for always being the easiest to work with. On a side note, you get a personalized cookie after you close a house with Brittany!"

Tony - member since 2019

Lauren was very helpful in assisting us with our auto loan. She answered all our questions and made sure we were able to get our loan completed in a timely manner.

Deb - member since 1982