Employment Application
Welcome to 1st Community Credit Union
- Are you looking for work in a team-oriented company?
- A company that truly focuses on work/life balance?
- A company that offers great benefits and believes in having some fun while at work?
You've come to the right place! 1st CCU is currently hiring for the following positions:
Full-Time Accounting Clerk I (40 Hrs/Wk) - Sparta Office
Part-Time Accounting Clerk I (25 Hrs/Wk) - Sparta Office
1st CCU is accepting applications for two Accounting Clerk I positions in our Sparta office. One position is full-time 40 hour/week, one position is part-time 25 hours/week. The Accounting Clerk I performs a variety of duties relating to the daily, weekly, and monthly accounting functions with the credit union. Successful candidates will be skilled at following detailed and standardized procedures to perform routine accounting clerical operations and performing all duties in compliance with 1st CCU's policies and procedures. Duties include processing invoices and account verifications, setting up automated transfers, sending and receiving wires, performing debit and credit card maintenance, assisting members with a variety of eService requests and disputes, reviewing mobile deposits, and answering member inquiries and resolving issues with professionalism and care. Must maintain confidentiality and compliance with all credit union policies and procedures. High school diploma required. Financial accounting experience is a plus. Knowledge of various office machines/equipment and Microsoft Office applications. Proven ability to analyze complicated factual and mathematical situations, apply functional principals, and develop solutions. Excellent communication skills, attention to detail and the ability to identify, analyze, and solve problems efficiently and effectively. Proven ability to work independently and meet deadlines, find errors, and input data accurately. Valid WI driver's license required.
Apply for Full-Time Accounting Clerk I position
Apply for Part-Time Accounting Clerk I position
Full-Time Technology Specialist II - Sparta Office
1st CCU is recruiting a Technology Specialist II. This role is responsible for providing technical support for hardware, software, and network issues. Diagnose and resolve PC troubleshooting, repair, and installation. Manage and maintain the phone system including setup, troubleshooting, and updates. Serve as the liaison with our core processor, ensuring effective communication and coordination. Collaborate with internal and external vendors for system maintenance and improvements.
This position requires an Associate's degree in a computer related field and/or 4 years of relevant experience at a financial institution. We will require special technical knowledge of the techniques and procedures of software and network support for the credit union. Proven ability to understand installation, configuration and troubleshooting processes for software, hardware networking, and accessory equipment. Requires the ability to independently perform all of the duties of the position efficiently and effectively. Must have strong communication and training skills, be able to communicate technical information to non-technical users, and have strong organizational skills. Knowledge of Symitar Episys core processing system, SQL, and PowerOn knowledge is a plus. Valid WI Driver's license is required.
Apply for Technology Specialist II position
Part-Time Credit Resolution Specialist I - Sparta Office
1st Community Credit Union is currently looking to fill a part-time (25 hrs/wk) Credit Resolution Specialist I position in our Sparta Office. This position is ideal for an individual who is passionate about member service and interested in supporting financial well-being of our members through effective resolution of credit issues. The Credit Resolution Specialist I plays a key role in assisting with delinquency management, account reconciliation, and providing support in accordance with credit union policies and procedures. Responsible for contacting members regarding past-due accounts and working to resolve the delinquencies, maintains detailed records of communication and outcomes, prepares and issues notices in accordance with state regulations and credit union policies and procedures. Successful candidate will have excellent communication and negotiation skills, be highly organized with strong attention to detail, can effectively manage multiple tasks, and ability to handle sensitive information with confidentiality and high level of professionalism. High school diploma required. Proficiency with Microsoft Office. Valid WI driver's license required.
Apply for Credit Resolution Specialist I position
Full-Time Call Center Representative - West Salem Office
Are you looking for a new opportunity? 1st CCU is accepting applications for a Call Center Representative (CCR) to work full-time in our West Salem office. This role is ideal for an individual who is passionate about delivering exceptional member service and the ability to work in a fast-paced, member-focused environment. As a CCR you are the first point of contact for our members over the phone. Responsibilities include assisting with account inquiries, processing transactions, providing information about products and services, and resolving issues with professionalism and care. If this sounds like a career that would interest you, we'd like to meet you! High school diploma required. One year of financial experience required. This position requires a strong computer skill set with the ability to navigate visual diagnostics, troubleshooting, and Microsoft Office programs. Excellent communication skills and the ability to problem solve efficiently and effectively. Basic mathematical knowledge required. Valid WI driver's license required.
Apply for Full-Time Call Center position
Full-Time Member Service Representative - Sparta Office
1st CCU is accepting applications for a Member Service Representative (MSR). This is a full-time 40 hour a week position located in our Sparta Office. Whether you have previous financial experience or are looking to start a new career, we're excited to meet you! This role is responsible for providing friendly, accurate, and efficient service to members in-person, over the phone, or via digital channels. You will assist members with routine transactions such as deposits, withdrawals, payments, and transfers. In addition, with proper training or prior experience you will open and maintain new accounts, explain products and services, and identify opportunities to meet member needs. Answer member inquiries and resolve issues with professionalism and care. Maintain confidentiality and compliance with all credit union policies and procedures. In addition to the normal day to day functions you will be promoting a positive attitude, dedication to the communities we serve and team collaboration and courage. If you're someone who is looking to start a career or continue to grow your current experience, we encourage you to apply!
Apply for Full-Time MSR position
Student Member Service Representative - Sparta, West Salem, Tomah
1st CCU is accepting applications for Student Member Service Representative (MSR) positions in all three locations: Sparta, West Salem, and Tomah. These are part-time 10-15 hour per week positions. As a Student MSR you would be responsible for greeting and welcoming members, performing transactions accurately and efficiently, handling cash, and verifying check endorsements. We will teach you how to develop business relationships with new and existing members to provide them with products and services that will best fit their needs. You will perform additional requests and duties within the hours you work. You would be responsible for working after school until 5:30pm Monday-Friday and Saturdays 8:00am-12:00m.
We work in a team environment, have an extensive training program, and encourage collaboration and open communication. You will have regular contact with all employees of the credit union. This position is the face of our credit union as you're typically the first point of contact coming into the branch and the last point of contact as our members leave. We're looking for individuals who enjoy working with people, enjoy helping others, have attention to detail, and the ability to multitask. If you're looking for a job that teaches you life long skills, has great hours, and in a professional setting with opportunity for growth, we encourage you to apply.
Apply for Student MSR position
Part-Time Member Service Representative - Tomah Office
1st CCU is accepting applications for a Member Service Representative (MSR) to work 20-hour/wk in our Tomah office. This position works with our members, fulfilling financial needs by assisting with deposits, withdrawals, loan payments, debit cards, credit cards, change orders, and additional duties. We will teach you how to develop business relationships with new and existing members to provide them with products and services that will fit their needs. If you have the ability to multi-task and you are someone who likes working with people and building relationships, we urge you to consider applying. We work in a team environment, have an extensive training program, and encourage collaboration and open communication. You will have regular contact with all employees of the credit union. This position is the face of our credit union as you're typically the first point of contact coming into the branch and the last point of contact as our members leave. We're excited to hear from you!
Apply for Part-Time MSR position
Why 1st CCU?
- Excellent pay and advancement opportunities
- Health insurance*
- Dental insurance*
- Vision insurance*
- Voluntary Benefit insurances*
- 401K match up to 5%*
- Health Care Flexible Spending Account*
- Vacation, Sick, and Personal Hours*
- Life Insurance* and Long Term Disability*
- Holiday Pay*
- Educational Reimbursement program (available after satisfactory completion)
*Available for eligible full-time employees
1st Community Credit Union is a mid-sized credit union with three branch locations serving 14 counties in Western Wisconsin. Our mission is to provide the financial services needed by our members/owners.
or Email resume to Amber Baliff
or mail application & resume to:
1st Community Credit Union
Attn: Amber Baliff
P.O. Box 167
Sparta, WI 54656
If you need assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at amber.tway@1stccu.com.
1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
EEO Statement
EEO Is The Law Poster
EEO Is The Law Poster Supplement
Pay Transparency