HOLIDAY HOURS: 1st CCU's offices will close at 12:30 pm on Tuesday, December 24th and we will be closed on December 25th for Christmas.  All offices will be open again for regular hours on Thursday, December 26th.

As a reminder, 1st CCU Anywhere Online & Mobile Banking  and P.A.T.T. Telephone Banking are available to handle many of your money management needs, and each branch has a drive-up ATM for cash withdrawals. 

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1st CCU Privacy Policy

Last updated: September 2018

1st Community Credit Union Privacy Policy  

OR  Click HERE to download the Privacy Policy in PDF format

FACTS WHAT DOES 1ST COMMUNITY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account Balances and Credit History
  • Employment Information and Transaction History
  • When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons 1st Community Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does 1st Community Credit Union share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes – to offer our products and services to you

YES

NO

For joint marketing with other financial companies

YES

NO

For our affiliates’ everyday business purposes – information about your transactions and experiences

NO

We don't share

For our affiliates’ everyday business purposes – information about your creditworthiness

NO

We don't share

For our affiliates to market to you

NO

We don't share

For nonaffiliates to market to you

NO

We don't share

Questions? Call 608-269-8121or go to 1stccu.com

Who we are
Who is providing this notice? 1st Community Credit Union

What we do
How does 1st Community Credit Union collect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does 1st Community Credit Union collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Show your driver's license or make a wire transfer
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or others.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial or nonfinancial companies.
  • 1st Community Credit Union has no affiliates
Nonaffiliates Companies related by common ownership or control. They can be financial or nonfinancial companies.
  • 1st Community Credit Union has no affiliates
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card processing companies and insurance companies

Other important information
What Members Can Do To Help -
  • 1st Community Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines. Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of 1st CCU and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you.

 

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

How to delete your mobile app/online banking login:

Please email us and we will remove your data from the mobile app/online banking: Email general@1stccu.com

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